Here at Town & Country Animal Clinic, we are dedicated to the health of your pets.

Because you may have questions since becoming a pet owner, we have compiled a list of frequently asked questions (FAQs) to help you out.

Do you accept new clients?
We are always open to meeting new clients and their pets. Feel free to contact us so that we can schedule an appointment at a time that is convenient for you.

What should I bring to my first appointment?
Please bring any old records or paperwork from your previous veterinarian. Please also bring any medication that your animal is on.

How are records transferred from my previous veterinarian?
We will contact your previous veterinarian office to have your records transferred to us. You simply need to let us know who your previous veterinarian is!

What types of payments do you accept?
Payment is expected at the time of service. To make sure that your pets receive the care they need, we accept multiple forms of payment. We accept cash and checks along with most major credit and debit cards, including Visa, Mastercard, Discover, and American Express. We also accept CareCredit.

Do you offer payment plans?
No, at this time we do not.

Should I get pet insurance for my pets?
Getting pet insurance is always a great idea. There are many plans from which to choose. Some will help with routine visits while others can be very helpful in an emergency. If you would like help choosing a plan, contact us today!

When should I start getting my animal vaccinated?

We suggest that you get your pets vaccinated when they are 6-8 weeks old, but this age range varies by animal and breed. To get the full benefits of their vaccinations, your pets will need to be vaccinated several times until they are around 16 weeks old. After that, they will need to come for an examination and vaccinations every year, though some vaccinations can last up to 3 years.

When should I get my pet fixed?
We usually recommend spaying or neutering your pets when they are around six months old. There are times when we might suggest waiting a little bit longer, so be sure to talk to us about it when you bring your pets in for their early vaccination visits.

Do I really need to fix my pet?
It is very important to get your pets spayed or neutered to keep them healthy. They are less likely to roam, get in fights, or get hit by a car. They are also less likely to develop certain cancers, including breast cancer and prostate cancer. Females who get pregnant can get pyometras, which can be deadly, so it is much safer to spay or neuter your pets unless you are a breeder.

You are also helping to prevent litters of unwanted pets that won’t have a home! Be a responsible pet owner and get your pets spayed or neutered. There are enough unwanted animals in the world, and you don’t need to add to their numbers.

What are some signs of an emergency?
If you see your pets doing anything unusual that you believe could be harming them, contact us immediately. We want to ensure that your pets are safe, so we will do our best to help them as soon as possible.

Some signs of an emergency include trouble breathing, bleeding, blue tongues, and much more. Also, if your pets ingest something that they shouldn’t, you need to contact us immediately. Many medications can cause problems if ingested, and items can get stuck in the intestinal tract too!

If you have any questions not listed here, don’t hesitate to contact us today at (817) 579-7000.